If you have one or more SIDRA INTERSECTION PLUS/1PC licences in your STORE account and you would like to UPGRADE them to the SIDRA INTERSECTION NETWORK/1PC licences using a payment method other than Credit Card, please follow the below instructions.
PLUS LICENCE WILL BE REPLACED BY A NETWORK/1PC LICENCE: Once you have successfully purchased an UPGRADE from your SIDRA INTERSECTION PLUS/1PC Licence to a NETWORK/1PC Licence the PLUS/1PC Licence will no longer be available for use as this will be replaced by the NETWORK/1PC Licence.
IMPORTANT INFORMATION ABOUT COVER: Do not renew your PLUS/1PC COVER if you are about to purchase a NETWORK/1PC UPGRADE. The new licence will include the first 12 months of COVER - your new COVER Renewal date will be 12 months from date of purchase of the NETWORK/1PC UPGRADE licence. Your PLUS/1PC licence and remaining COVER associated to this licence will be cancelled.
To Upgrade, or check Upgrade eligibility:
- Visit the Upgrade page in the ONLINE STORE
LOGIN PAGE: You will first be required to login. Existing customers must enter the email and password associated their STORE account and click LOGIN.
Please note: The UPGRADE option is only available to existing clients with SIDRA INTERSECTION PLUS/1PC licences in their store account.
- UPGRADE PAGE: Review the list of products eligible for Upgrade. Please note: You will only be able to select the products for UPGRADE if they are in a DEACTIVE state. If you have a PLUS/1PC Licence in your STORE account and it is activated on a computer, you need to DEACTIVATE the licence first to be able to UPGRADE it to the NETWORK/1PC level. Please see instructions on Moving Your 1PC Licence From One Machine To Another.
- Select the products you wish to Upgrade then click ADD TO CART to proceed to the Shopping Cart.
SHOPPING CART will list the item you have added. To add another product click CONTINUE SHOPPING to go back to the ONLINE STORE homepage and repeat the ADD TO CART process. To remove the item(s) click REMOVE. To change QUANTITY simply change numeral then click UPDATE. .
- CUSTOMER DETAILS 1/2: Please verify your customer details. All fields with an Asterisk * must contain information and cannot be left blank. The best way to move down the fields is to press tab. Once complete, click NEXT.
- CUSTOMER DETAILS 2/2: Please verify additional customer details. You can CLICK IF POSTAL ADDRESS IS SAME AS MAIN ADDRESS to copy the information entered in the previous screen if your postal address is the same as your main address. Please ensure that you enter your ABN number (without any space between numbers) if you are an organisation based in Australia. Please ensure that you enter a USER TYPE by selecting from the drop down menu. Once complete, click NEXT
- SUBSCRIPTIONS: Tick the subscriptions that you wish to be signed up to.
- REVIEW YOUR ORDER: View the products that you have selected to ensure quantity and product is correct. Select OTHER FORMS OF PAYMENT checkbox. If required, enter a purchase order number (this will appear on your final TAX INVOICE/RECEIPT). Click NEXT.
TAX INVOICE/QUOTE: This is a form generated with details of the items entered into the cart. You may print the TAX INVOICE/QUOTE by pressing the PRINT button at the bottom of the invoice. If you require a purchase order number to be noted on the TAX INVOICE, there is a space to manually enter by hand, the purchase order number. Your payment options and instructions are listed on the TAX INVOICE/QUOTE.
Please note: This is valid for 30 DAYS ONLY. Payment MUST be made within 30 days or your invoice will be cancelled and you will be required to start the process again. Your order cannot be confirmed until full payment has been received. You will not receive your UPGRADE until Akcelik and Associates has received payment in full. Payments received after the invoice has been cancelled will not be accepted and will be returned (if it is a cheque) or rejected (if it is Direct Deposit).
- CONFIRM YOUR ORDER: This is the final screen before your order is processed. Please check all details. Click ORDER to finalise order. This may take up to 1 minute, so please do not navigate away from the screen as it is processed.
- PAYMENT & REMITTANCE ADVICE: The quote is valid for 30 Days. After you have made payment please complete the online REMITTANCE ADVICE FORM and submit to Akcelik & Associates.
- Once full payment has been received Akcelik and Associates we will process your order. You will then receive a final TAX INVOICE/RECEIPT by email containing your download link for your UPGRADE purchase and activation information.
- Your old SIDRA INTERSECTION PLUS/1PC licence will automatically be cancelled, this will show on your STORE account page under ORDER HISTORY but will be greyed out, unable to be activated or used. Your New SIDRA INTERSECTION NETWORK/1PC licence will be available under ORDER HISTORY.
- Please ensure to activate your new NETWORK/1PC licence after downloading the software. Please refer to the activation instructions on our website for instructions.