Before Contacting Us for Technical Support

Modified on: 2016-04-27 09:49:52 +1000

Before contacting us for technical support:
  • Ensure that you have valid COVER.
  • Check the Support homepage to see that you are using the latest version of INTERSECTION 7.0 and TRIP 1.1
  • Check the version of the software you are using:
    • for SIDRA INTERSECTION 7.0 in the File/About dialog.
    • for TRIP 1.1 in Help/About dialog
  • Refer to the software User Guide in relation to your query, or the same topic in the Help system.
  • Search this site or refer to the Technical Advice articles in the Resources section.

If you are unable to find an answer to your problem please complete and submit this Contact Form

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?