Welcome to SIDRA Support

Contact the SIDRA Team for all technical support, sales support and general enquiries. You can also read how-to articles, watch videos, and search this site to find the information you need. Sign up to SIDRA Support to view and edit your Tickets all in one place. Our Agents will help answer your questions quickly and efficiently.

SIDRA INTERSECTION 7

Download & Activation Instructions (3)

Go to your STORE Account Login page and login. Here you will find..

Important Changes to Educational Licences (2)

At the end of the 12 month period, the software will stop working unless COVER is renewed.

SIDRA UTILITIES (7)

Two Excel applications using the SIDRA INTERSECTION API are available as utilities to provide add...

Technical Advice (12)

Read important technical advice on SIDRA INTERSECTION

Free version of SIDRA INTERSECTION 7 (1)

A free version of SIDRA INTERSECTION 7 will be provided to all version 6.1 owners with valid COVE...

Latest Version 7 Updates (3)

Find out about the latest INTERSECTION updates..

SIDRA TRIP 1.1

Latest TRIP 1.1 Updates (1)

Version No: 1.1.1.32 was released 11 Jan 2012. Find out how to keep your software up to date.

Installation & Activation Instructions (2)

Watch these tutorials on how to install TRIP 1.1 and activate a SINGLE Licence online

Importing GPS Data (2)

In this tutorial we show you how to import a set of data collected by a GPS logger; how the progr...

STORE Account

What is a STORE Account? (3)

This is compulsory for all software purchases and enables a secure shopping process. [Read articl...

About your products (2)

View your licence details, order history and download your products

Log In & Log Out (2)

Learn how to Log In and Log Out of your STORE Account. [Read articles below]

Updating your details (1)

Learn how to update your details in your STORE Account.

Edit Your Subscriptions (2)

How to Sign up and Edit your SIDRA subscriptions in your STORE Account.

Retrieving your password (1)

What to do if you have lost or forgotten your password.

How to use SIDRA Support

How to Sign Up (3)

You may sign up to SIDRA Support one of three ways.

Contacting Us (3)

The best way to contact us is to click on the CONTACT FORM button located on the right side of th...

How to Log In (2)

You may log in using an email address and password, or alternatively your Google login.

Video: SUPPORT Overview (1)

Watch this video to learn about the benefits of using the new SIDRA Support system.

Using Our Resources (1)

The RESOURCES section is available to everyone, regardless of whether or not you have a SUPPORT A...

How to Search (1)

Use the toolbar located below the top navigation bar.