Welcome to SIDRA Support

Contact the SIDRA Team for all technical support, sales support and general enquiries. You can also read how-to articles, watch videos, and search this site to find the information you need. Sign up to SIDRA Support to view and edit your Tickets all in one place. Our Agents will help answer your questions quickly and efficiently.

Account and Order Help

Contacting Us (1)

The best way to contact us is online, using the CONTACT FORM.

How to buy SIDRA products (15)

How to purchase our software licence online, generating pro forma invoice, request for a quote or...

Software Pricing (1)

View our current software pricing.

COVER (Subscription to Support) (6)

Find out about support (maintenance) for your licence, what it means and how to renew your COVER ...

Licence Details, Order History and Invoices (2)

View your licence details, order history and download your products.

Learn more about SUPPORT (11)

Sign up for SUPPORT Account, manage your Account profile, update personal information and change ...

Downloads

Downloading our Software (3)

Various ways to download our software.

SIDRA UTILITIES and API (5)

Utilities and API are available to provide additional capabilities for SIDRA INTERSECTION users.

Installation & Activation

Installation Instructions (5)

Installation of the SIDRA INTERSECTION and SIDRA TRIP software packages is a straightforward proc...

Activation & Deactivation (8)

How to activate/deactivate SIDRA INTERSECTION & SIDRA TRIP software.

Licensing

Licences Overview (6)

Learn more about the type of licences we offer, the difference between Professional and Education...

1PC Licence (3)

What is 1PC licence (per computer), how to purchase and how to move the licence from one computer...

SINGLE Licence (4)

What is SINGLE licence (per computer) for TRIP, how to purchase and how to move the licence from ...

FLOATING Licence (5)

What is Floating licence, how to purchase and how to move a licence manager and floating licences...

ENTERPRISE Licence (3)

Learn more about our Enterprise licence when you have 10+ users.

Licence Manager for Older Versions (1)

Licence Manager is for SIDRA INTERSECTION FLOATING Licence holders only.