How to Upgrade

All SIDRA INTERSECTION PLUS licence holders have the option to upgrade to a NETWORK licence. 

To be eligible, you must

• own a SIDRA INTERSECTION 9.1 PLUS/1PC or PLUS/FLOATING licence,
• have valid COVER for your licence, and
• if applicable, ensure your PLUS/1PC licence is in a deactivated state.

To upgrade, log in to your STORE Account and see what licences are available for upgrade on your Purchase UPGRADE page. 

You may also create your own Quote on the Review Your Order page or contact us for a Tax Invoice.

PLUS/1PC Licences must be deactivated

You will only be able to select a PLUS Licence for UPGRADE if it is deactivated. If you have a PLUS/1PC Licence in your STORE Account and it is activated on a computer, you will need to deactivate the licence first to be able to UPGRADE it to the NETWORK/1PC level. 

NETWORK UPGRADE/FLD Licences

This licence will be added to your SIDRA OrgAdmin account within 48 hours. Users must update their licence settings in SIDRA INTERSECTION only after this licence is added.

COVER price change when you UPGRADE from PLUS to NETWORK

Upgrading to a NETWORK licence will lead to a nominal increase in COVER renewal price compared to the PLUS licence.

What happens to my existing COVER after I upgrade?

You will be paying for the software licence only, and not for new COVER. Your PLUS 1PC/FLOATING Licence COVER will be converted to NETWORK 1PC/FLOATING Licence COVER with no expiry date change. Your next COVER renewal fee will be for your NETWORK 1PC/FLOATING licence.

Please ensure your COVER remain up to date. It provides essential support (maintenance) for your software licence. It entitles you to receive free priority technical support and upgrades to major new software version releases. 

Please contact us if you are having any issues.