How to change the STORE Account password

Modified on: 2024-08-13 09:22:29 +1000


Follow these steps to change your STORE Account password. 


Step 1: Go to your STORE ACCOUNT homepage.

  • To access the homepage, click on the STORE ACCOUNT link that appears in the STORE menu located at the top navigation bar.


Step 2: Forgot your Password

  • On the Login Page, click on 'Forgot your Password?'


Step 3: Reset Customer Password For Account and License Information

  • Enter your email address then click 'Submit'.


Step 4: Password Reset Request

  • Go to the email you have just received called 'Password Reset Request'. Don't forget to check your Junk mailbox if you have not received it. 
  • Click on the link in the email.


Step 5: Change Password

  • The link in the email will take you to the 'Change Password' page. From here you can generate a new password or create your own. 
  • Click Submit to change the password.

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